Website & Privacy

Privacy

Any personal data provided by you to us will be held and processed in accordance with the data protection principles set out in the Data Protection Act 1998 for the purposes of meeting the legitimate commercial interests of Hardie Polymers Limited and their Principals and Key Partners.

Privacy statement

This Privacy Policy explains our data processing practices and only applies to this website. Other websites to which this website links are not covered by this Privacy Policy. If you have any queries concerning your personal information or any questions on our use of the information, please contact isy@hardiepolymers.com.

At Hardie-Polymers we are committed to protecting the privacy of our customers and website visitors. Our relationship with you is valuable and we understand the importance you place on the privacy and security of information which personally identifies you. In that respect, and whether you are a first time visitor to our website or a regular user, we take your privacy seriously. Please read the following in order to learn more about our privacy policy and our information gathering and dissemination practices.

Why Hardies require your information

Hardie Polymers provide a variety of on-line offerings, including information about Hardies products and services and those of our Principals and Key Partners. Hardie Polymers collect personally identifiable information when you register with us. We ask you for personal data only when it is needed to provide goods or services you have enquired about or asked us to provide or to respond to your request for information. You do not need to provide us with personal data simply to browse our site.
Hardie Polymers will use this information in order to customise the content you see on our pages, to fulfil your request for certain products and services, to communicate with you generally and to contact you about special offers, promotions or new events and services.

What information do we collect?

We will collect information from you in the following circumstances:

Registration
Some areas of our website require you to be registered with us prior to access being made available to a particular area of the website or to obtain certain services. Our registration process involves providing us with your name, address, telephone and fax number and e-mail address and we may also request some optional information on your interests in the products and services that Hardies can provide. We use this information to provide you with the service you have requested or to answer your queries.
Promotions
Personal data is required in order to keep you informed of developments including new (or existing) activities, services and promotions,. Where we offer on-line registration in particular cases we will require to obtain certain information about you such as contact details in order to process your registration and to follow up such registration.
Surveys
From time to time we may offer customers the option of participating in surveys. Participation is entirely optional. Any information you provide during the course of survey is used by us in order to conduct research, improve our site facilities and services.
Cookies
There are various technologies, including one called "cookies" which can be used to provide you with tailored information from a website. A cookie is a small data file that certain websites write to your hard drive when you visit them. The only personal information a cookie can obtain is information a user supplies him or herself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Cookies, however, enhance a website's performance in a number of ways including providing a secure way to verify your identity during your visit and personalising your experience on the site making it more convenient for you. The Hardie Polymers website at this time does not use cookies but may do so in the future in order that we can serve you better. If they are employed in the future they will only be used when you are on the website. I general you can refuse cookies by turning them off on your web browser and you do not need to have cookies turned on to successfully use our service. Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not.
Website Usage Data
With or without cookies, our website keeps track of usage data, such as the source address that the page request is coming from (i.e. your IP address, domain name), date and time of the page request, the referring website (if any) and other parameters in the URL (eg search criteria). We use this data to better understand website usage so we know what areas of our website users prefer. This information is stored in log files and is used for aggregated and statistical reporting but is not attributed to you as an individual.
Security
We recognise industry standards and employ security safeguards to protect information from unauthorised access and misuse. We use the most accurate and current information you provide in order to process your request.

What information do we share?

There are times when we are required to share the information we learn from you with other parties. We do not sell or rent this information to others but will send personally identifiable information about you to other companies or people in the following situations:-

Key Partners
Hardie Polymers will share your information with our Principals or Key Partners and other individuals and organisations whom we employ to perform functions in certain situations on our behalf. Examples of these functions include delivering packages, sending postal mail, faxes and e-mail, providing marketing assistance in data analysis and following up on enquiries (including by phone, e-mail, post or fax). These agents have access to the personal information required in order to perform their functions but may not use it for any other purpose. This may also in certain circumstances involve the transfer of your information abroad.
Compliance with law
We will release personal information where we are required to by law or by the regulations and other rules (including auditing requirements) to which we are subject. We may also exchange information with other companies and organisations for fraud protection and credit risk reduction.
Consent
Other than in the above situations you will receive notice from us when your personal information might go to third parties and you will have the opportunity to decide not to share that information.

Changes to Privacy Policy

We may edit this policy from time to time. If we make any substantial changes you will be notified by the posting of an announcement on our web pages.

Questions or suggestions

If you have any questions or suggestions regarding this policy, have any concerns about the practices of our websites contact us at privacy@hardiepolymers.com. Should you at any time wish us to remove your personal details from our database please contact Isy Ferguson, Hardie Polymers Limited, 53 Stockiemuir Avenue, Bearsden, Glasgow, G61 3JJ in writing or e-mail isy@hardiepolymers.com.

Your Rights

You have the right to ask for a copy of the information held by us in our records in return for which we may charge a small fee. You also have the right to require us to correct any inaccuracies in your information. This can be done by modifying your subscription information via the Register page (using the password supplied) or by contacting Isy Ferguson, Hardie Polymers Limited, 53 Stockiemuir Avenue, Bearsden, Glasgow, G61 3JJ in writing or e-mail isy@hardiepolymers.com.

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